Privacy

Who we are

Solse is run by its founder, an individual who lives in India. Solse is a trade name; there is no company yet. That person decides how your data is used, so in privacy law they are the “controller” (in India’s law, the “data fiduciary”). They are also the person who answers privacy questions and complaints (the grievance officer).

To reach us about anything on this page, use the contact form. We don’t publish an email address yet.

When we register a company, it will take over this role and the data described here, and this page will name it.

What we collect

When you join the waitlist:

• Your email address, and which product you picked (Mona, Luce or both).
• The sentence you agreed to (“Email me when my spot opens. Nothing else.”) and when you agreed.
• Anything you choose to answer in step two: your store link and brand name, what you sell, your monthly ad spend (as a range), how you make ads today, where you run them, the first ad or idea you’d try, and whether you’d pay the founding price.
• Your referral code, and whose link you joined from, if any.
• A scrambled (hashed) version of a private token that lets your browser update your answers. We never store the token itself.
• When you joined and when you last saved your answers.

When you use the contact form: your name (optional), your email, the topic, your message, the sentence you agreed to and when.

When you visit any page: like every website host, our host (Vercel) receives your IP address and basic browser details so it can send you the page, and may keep them briefly in its server logs. Our own code uses your IP address only to stop spam (at most 5 sign-ups or messages per 10 minutes): it holds a scrambled version in memory for 10 minutes and never writes it anywhere.

Anonymous page statistics: we use Vercel Web Analytics to count visits. For each page view it records the page (without anything after the “?”, so referral codes are never sent), the referring site, your rough location (country and region), device type, operating system and browser. It sets no cookies, keeps no profile of you, and its anonymous visitor ID is discarded within 24 hours. We only see totals.

What we don’t collect: no cookies, no advertising pixels, no cross-site tracking, no card details (nothing is for sale yet). Please don’t send us sensitive information, such as health or financial details, through the contact form.

Why we use it, and on what legal basis

To email you when your spot opens

Your consent, given when you tick the box. That is the only email the waitlist sends. You can withdraw it any time.

To keep your place and decide the order of invites

Because you asked to join (steps before a possible contract). Your answers and referrals add points; the rules are in the Terms.

To understand what brands want from Mona and Luce

Our legitimate interest in deciding what to build and what to charge. We look at the answers to plan the products, never to sell or advertise to you.

To stop spam and abuse

Our legitimate interest in keeping the forms working. This is the brief, in-memory IP check described above.

To answer your messages and privacy requests

Because you asked us to (and, for privacy requests, because the law requires us to answer).

If you’re in India, we rely on your consent for all of this. You give it when you tick the box on the waitlist or the contact form, and you can withdraw it as easily (see “How to ask”).

You don’t have to give us anything. Without an email we can’t invite you or answer you; everything in step two is optional.

Your place in line is set by a simple points formula (for example, +10 for each step-two answer). It decides only the order of invites, nothing else about you.

Who else handles it

Two companies process the data for us, only on our instructions and under their data processing terms:

• Vercel Inc. hosts the website and runs the code that receives the forms (United States).
• Supabase stores the waitlist and contact messages in its database, in the United States (US East).

We don’t sell your personal information, we don’t share it for advertising, and no one else gets it, except where the law makes us (for example, a valid court order). If we start using an email service to send invites, we’ll name it here first.

Where it goes

The data is stored in the United States and we run Solse from India, so it is reached from there too. If you’re in the EU or the UK, that means it leaves Europe.

Vercel is certified under the EU-US Data Privacy Framework, and both Vercel and Supabase offer the European Commission’s Standard Contractual Clauses (with the UK addendum) for data from Europe. Ask us through the contact form if you’d like more detail on these safeguards.

How long we keep it

• Waitlist: until 12 months after the product you picked opens to everyone, then we delete it, unless you’ve become a customer by then (the product’s own privacy notice takes over). If we close the waitlist without launching, we delete it within 3 months.
• Contact messages: 12 months after we’ve answered them.
• If you ask us to delete it, or withdraw your consent: we delete it within 30 days.

Deleted data can stay in our providers’ routine backups for a short time before those are overwritten.

Your rights

Wherever you live, you can ask us to:

• show you what we hold about you, and give you a copy (in a common format, like a spreadsheet);
• correct it, or complete it;
• delete it;
• stop emailing you (withdraw your consent), or stop using it for a purpose based on our legitimate interests;
• pause using it while we sort out a question about it.

If you’re in India, you can also nominate someone to exercise these rights for you if you die or can’t act yourself.

We don’t charge for any of this.

How to ask, and how long we take

Use the contact form and pick Delete my data, Correct my data or Something else. Use the same email address you joined with.

To protect you, we first reply to that address to confirm the request came from you. Then we do it and tell you, within 30 days of your message. If a request is unusually complex we may need longer; we’ll tell you why within those 30 days.

Complaints: if you’re unhappy with how we’ve handled your data or your request, write to us the same way (pick Something else); the founder, as grievance officer, reviews it and replies within 30 days. You can also complain to a data protection authority: in the EU, the authority where you live or work; in the UK, the Information Commissioner’s Office (ico.org.uk); in India, the Data Protection Board of India, after you’ve raised it with us first.

Children

Solse is for businesses, and only for people 18 or older. It isn’t aimed at children and we don’t knowingly collect their data. If we learn that someone under 18 has given us their details, we delete them.

How we protect it

Everything travels over an encrypted connection (HTTPS). The database is locked to our server: only our server can read or write it, with a secret key that never reaches your browser. Tokens are stored only as hashes, IP addresses are never stored, and only the founder has access.

No system is perfectly secure. If a breach is likely to affect you, we’ll tell you, and the authorities where the law requires, as quickly as we can.

Cookies, tracking and Do Not Track

The site sets no cookies and uses no advertising pixels, and no third party tracks you across websites through it. The only measurement is Vercel Web Analytics: anonymous, cookieless page counts, described above, which can’t be tied to you or followed across sites. Our fonts are served from our own site, not from Google.

Because we don’t track you across sites or build a profile of you, a Do Not Track or Global Privacy Control signal changes nothing: you get the same site either way, and no personal data is sold or shared for advertising.

If you’re in California

The categories of personal information we collect are the ones under “What we collect”: identifiers (email, name if given), business information you choose to give, and the content of your messages. We share them only with the two providers above, and we don’t sell or share personal information as California law defines those words. You can review and correct what we hold as described under “How to ask”.

Changes

When this page changes, the date at the top changes too. If a change affects data we already hold in a way you wouldn’t expect, we’ll tell you before it applies and, where the law needs it, ask for your consent again. Before Mona and Luce open, a fuller notice will cover the products themselves.

Contact

Questions about this page or your data: the contact form.